What should I do with the product if I made a mistake with my order?Updated 2 months ago
Contact Us Immediately
If your order hasn’t shipped yet, we may be able to modify or cancel it before it leaves our facility. Contact us as soon as possible for the fastest resolution:
- Call: 863-302-8006
- Email: [email protected]
- Live Chat: Available on our website during business hours
If Your Order Has Already Shipped
Once your order has shipped, we cannot modify or cancel it. However, you may be eligible for a return or refund
- Unopened & Unused Products: If you ordered the wrong item or changed your mind, you can return it within 90 days under our satisfaction guarantee.
- Damaged or Incorrect Orders: If we made an error or your order arrived damaged, we will send you a replacement at no cost.